Welcome to NextPhone Customer Support.
Our goal is to give you personal support whenever possible. So your first level of support is to speak with a NextPhone representative and discuss your needs on a personal level. Customer support is available by phone 8:00am – 5:00pm (Mountain Time US).
Customer Service Phone: (888) 396-6178
Customer Service Email: service@nxph.com
However, some of you may want to find the answer to your concern quickly, without having to speak with us. No problem. The following links should help you find some of the more frequently asked questions and technical issues.
FAQ – Find answers to some of our most commonly asked questions.
Troubleshooting – Technical suggestions to solve simple problems.
Technical Requirements – More details on required software and hardware.
Making Calls – Instructions and questions on making calls with VoIP.
Emergency 911 – More information on 911 emergency services.
Billing – Frequent billing questions and suggestions.
Contact Us – Additional ways to reach NextPhone.